MULTI-FUNCTION SHARED SERVICES
Standardising end-to-end business processes to improve your organisation's service delivery to internal and external customers
In the Chair:
Nina Michels-Kim Director of European Operations
In your eminent Speaker Panel:
Peter Hoffmann Director Finance Services
Christina Eide Director, Quality & Process Management
VOLVO GROUP BUSINESS SERVICES
Ken Horner T&E Global Process Owner
Ulla De Hondt Shared Services Projects Director - Europe
Einar Iveroth PhD Researcher and Lecturer, Department of Business Studies
Pim van der Eijk European Representative
Kolbjoern Midttun Managing Director
MIRROR SUPPORT SERVICES UAB
Vida Staskoniene Investment Project Manager
In the current financial turmoil the CFOs are looking at options to manage cash better, bring down costs and find additional cash to fund the company's operations. Managing changes is pivotal to move from having a single process to multiple processes in shared services. Multi-Function Shared Services Centre models provide companies with the opportunity to successfully standardise global end-to-end business processes, enhance economies of scale and accelerate knowledge sharing throughout your organisation to adapt rapidly to changes. Globalisation is the driving force behind the development of the next generation of shared services; Multi-Function Shared Services Centre.
Today we see structural changes where the SSO move up the value chain by integrating treasury as a function in a multiple shared services centre. This is a shared services model that combines several functions such as IT, Financial Services, HR Services and Global Supply Chain into a single shared services solution. By capitalising on the strengths of human resources it is possible to maximise human capital in multiple function shared services. A process-oriented shared services support the treasury function to successfully optimise working capital through O2C and P2P. With a collaborative approach, multi-disciplinary teams are able to design a working capital programme that captures the end-to-end process from receivables to payables. Banks act as service providers enabling the corporate to move around cash and find flexible win-win scenarios with trading partners through supplier financing.
This exclusive Multi-Function Shared Services Centre Forum will bring a global perspective on shared services to achieve higher performance strengthening your organisation's financial position in a volatile business environment. Our cross-industry speaker panel will provide your company with the best strategies to master governance and process ownership in a Multi-Function Shared Services Centre to successfully manage relationships with internal and external customers and find strategies to add value to your shared services.
This event will tackle key issues such as:
Target audience and Job titles:
Presidents, Chief Executive Officers, Chief Financial Officers, Vice Presidents, Directors and Heads within: